Effective Date: June 2, 2026
1. Agreement to Terms
By using Shipside Travel Group, submitting a form, purchasing services, registering as an agent, scheduling an appointment, joining our community, or accessing our website, you agree to these Terms & Conditions.
2. Services
Shipside Travel Group provides travel agent onboarding support, travel agent credentials access support, cruise-focused training, mentorship, community access, supplier guidance, marketing guidance, appointment scheduling, communication tools, and related business support services for individuals interested in starting or growing as travel agents.
3. Accounts and Access
You are responsible for maintaining accurate account information and protecting login credentials. You agree not to misuse the website, registration pages, community access, training materials, supplier tools, or communication systems. You agree not to interfere with system operations or use Shipside Travel Group for unlawful, abusive, misleading, or prohibited communications.
4. Payments and Billing
By purchasing Shipside Travel Group services, you agree to pay all applicable setup fees, monthly fees, subscriptions, invoices, membership fees, and charges associated with your selected service or registration. Fees may be billed through third-party payment processors.
5. Subscriptions and Cancellations
Some Shipside Travel Group services may be billed on a recurring monthly basis. Cancellation requests must be submitted according to the cancellation process provided by Shipside Travel Group. Access to services may continue through the end of the current paid billing period unless otherwise stated.
6. SMS Terms
By providing your phone number and opting in, you agree to receive text messages from Shipside Travel Group. Messages may include appointment reminders, onboarding updates, billing notices, account notifications, training updates, service updates, community updates, and customer support messages.
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP.
Shipside Travel Group does not sell or share mobile opt-in information, phone numbers, or SMS consent with third parties for marketing or promotional purposes.
7. Acceptable Use
You agree not to use Shipside Travel Group websites, forms, training, community tools, communication systems, or support resources to send spam, unlawful messages, misleading content, abusive communications, prohibited marketing, or messages to individuals who have not provided appropriate consent.
8. Travel Agent Responsibility
Travel agents and prospective agents are responsible for learning and following all applicable supplier rules, booking procedures, client communication requirements, commission policies, industry guidelines, and legal or regulatory obligations that may apply to their business activity.
9. No Guarantee of Results
Shipside Travel Group provides tools, support, training, mentorship, community access, and guidance to help individuals begin or grow in the travel industry. We do not guarantee specific business results, income, revenue, bookings, commissions, client volume, travel supplier approval, or sales outcomes.
10. Third-Party Services
Shipside Travel Group may connect with or refer to third-party services such as payment processors, phone/text providers, calendars, email systems, community platforms, booking tools, travel suppliers, host systems, CRM technology, and training resources. We are not responsible for outages, restrictions, policy changes, commission changes, supplier denials, or failures caused by third-party providers.
11. Intellectual Property and Training Materials
Training materials, website content, community content, documents, videos, templates, and resources provided by Shipside Travel Group are intended for personal use by registered users or members. You may not copy, resell, redistribute, or publicly share these materials without written permission.
12. Limitation of Liability
To the fullest extent permitted by law, Shipside Travel Group is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, training, community, registration pages, third-party platforms, or travel-related support.
13. Changes to Terms
Shipside Travel Group may update these Terms & Conditions at any time. Continued use of the website or services after updates means you accept the revised terms.
14. Contact
For questions about these Terms & Conditions, contact Shipside Travel Group through the contact information or contact form provided on our website.